End-To-End Visitor Management with MXP365
With the MXP365 digital customer journey, guests can now invite friends to visit the ship. This feature is available pre-cruise and during the cruise.
With the invitation, visitors self-register online. An automated workflow approves the request. At the ship, the digital visitor list streamlines check-in.
The MXP Visitor Management provides an end-to-end process for self-registration, approval, digital visitor passes with port and pier profiles, automated port agent communication, and streamlined visitor handling on board.
Key Benefits
• Enhanced Guest Experience – guests can easily invite visitors on board through the MXP365 Guest App.
• Reduced Workload – visitors self-register through the web portal, followed by an automated approval workflow and automatic forwarding of visitor information to the port agents.
• Efficient Group Handling – travel agents visiting the ships can manage their groups, while management of drydock workers for cabins on board and ship access is optimized.
• Compliance – automatic data transfer from the visitor portal to port authorities ensures smooth collaboration.
• Easy Check-In – digital pre-registration accelerates onboarding and enables boarding passes to be stored directly in Google or Apple Wallet.
• Unlock New Revenue – optimize port calls by bringing high-value visitors on board. The MXP Visitor Web/Mobile Solution enhances operational efficiency, transparency, and guest satisfaction across the entire visitor management process.
(End-To-End Visitor Management with MXP365)
