CLIA UK and Ireland announces cruisewatch.ai as associate partner and events sponsor
Cruise Lines International Association UK and Ireland (CLIA) has confirmed that cruisewatch.ai, an AI-based voice and text recognition technology for B2B cruise sellers, will be the technology sponsor of the CLIA Cruise Forum in December.
The Cruise Forum is a key event in the travel calendar, offering a one-day seminar and networking opportunity for senior travel agents, agency managers and owners, business executives and media.
Cruisewatch will also sponsor next year’s CLIA Conference, which is taking place from May 12-14 in Southampton. The conference remains the largest annual travel agent event of its kind in the UK. It will include ship visits, daily conference sessions, a celebratory dinner and a trade fair, where Cruisewatch will exhibit.
cruisewatch.ai information will be published on cruising.org, the CLIA website, and it will also feature in upcoming CLIA weekly e-newsletters.
Cruisewatch offers a variety of data-driven solutions to digitise, automate and personalise the cruise booking experience. The AI-based solutions cover text and voice recognition services for cruise call centres, price forecasting and customer review analysis.
Cruisewatch has recently partnered with a major Miami based agency. After just a short trial period the agency reported increases in margins across the business directly linked to the implementation of Cruisewatch’s analytical tools. Cruisewatch is also in talks with several other cruise companies and agencies, who are currently at trial stage, with a view to also implementing its technology.
Markus Stumpe, founder, who will attend both events, said: “We are excited to join CLIA UK & Ireland as a member and technology sponsor. The association is extremely well respected in the cruise industry, and we look forward to fully engaging with its members and supporters. Our mission is to provide state of the art technology, yet easy to implement, for our b2b partners so they can concentrate on offering the best customer service and improve margins of their businesses. The conferences give us a platform to hear first-hand from customers and to establish new partnerships.”
Andy Harmer, CLIA UK & Ireland managing director, said: “With technology playing such a critical role across the cruise industry, we’re thrilled to be able to confirm Cruisewatch as a key events sponsor. Their presence will further enhance their brand profile with stakeholders from across the sector, and we’re looking forward to welcoming them and all of our key partners to these prestigious events.”