Cruise Planners Continues to Focus On the Future of Travel
Cruise Planners travel advisors were excited to safely return to its largest in-person event by hosting its annual convention in Cancun, Mexico at the El Dorado Royale.
With clever “Back to the Future” movie nods and creative sessions focused on energizing Cruise Planners travel advisors, the five-day event was jam packed with information, entertainment and innovation.
“Cruise Planners’ conventions never disappoint. They are always filled with fun, engaging high-quality productions, videos and best of all, their exciting new innovation announcements,” said Vicki Freed SVP, Trade, Sales Support and Service for Royal Caribbean International. “Cruise Planners certainly did not stop during the pandemic and they will go into the future stronger than ever.”
Cruise Planners leaders reflected on the success of several new programs introduced in 2020 – mainly as a result of the pandemic. The Where2Next™ Virtual Travel series proved to be enormously successful with twelve events completed to date and over $20 million in total sales resulting from the events. The Task Manager tool which allows advisors to create a series of tasks and sets reminders and is integrated throughout their entire CRM system, helps advisors never miss a step in servicing their clients. Over 125,000 tasks have been created so far. And the All-Inclusive Resort Tool bringing hundreds of resorts into one easy to search and filter location within Cruise Planners’ proprietary booking tool, CP Maxx.
During the executive opening, Cruise Planners executive team including Michelle Fee, CEO and founder; Vicky Garcia, COO and co-owner; Brian Shultz, CIO; Theresa Scalzitti, CSO; and Scott Koepf, SVP of Strategic Development shared over twenty major announcements to the network including:
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