MSC Cruises Unveils Ai-Powered Concierge To Elevate The Guest Experience At Sea
MSC Cruises has unveiled its latest enhancement in guest experience with MSC Concierge, a next-generation digital service powered by AI that is fully integrated into the MSC for Me application.
With this complimentary service available 24/7, guests can make requests and ask questions through an intuitive, conversational chat interface in more than 90 languages, this is easily accessed on their own smartphone or tablet.
The AI service can support in many ways including answering questions, booking services, restaurants, spa treatments, and shore excursions, checking account balances, or finding the perfect entertainment for any mood.
Full story MSC Cruises Unveils Ai-Powered Concierge To Elevate The Guest Experience At Sea
