Phil Cappelli on taking the reins as CEO at Avoya Travel

It’s been a big year for Avoya Travel. In June, private equity firm Certares purchased the Anderson family’s stake in the agency, No. 37 on Travel Weekly’s Power List.

In August, Frosch’s Marc Kazlauskas became Avoya’s CEO. Capping off the year with another big announcement, earlier this month Norwegian Cruise Line named Kazlauskas its president.

When he departs in mid-January, Avoya chief sales officer Phil Cappelli will take the reins as CEO. Senior editor Jamie Biesiada spoke with Cappelli about technology, growth in noncruise sales and what the future holds for Avoya’s independent advisor affiliates.

Full story Phil Cappelli on taking the reins as CEO at Avoya Travel